Terms and Conditions

Terms and Conditions

Effective Date: June 10, 2026

1. Introduction and Scope of Terms

The website Travelecious.com (the "Website") is operated by Joyfares ("Company," "we," "us," or "our"). This Website exists solely to assist customers worldwide in researching travel information, checking the availability of travel-related goods and services, making legitimate reservations, and completing transactions with third-party travel suppliers.

These Terms of Use govern your access to and use of the Website, including all content, functionality, and services offered on or through Travelecious.com, whether as a guest or a registered user.

2. Acceptance of Terms

Please read these Terms of Use carefully before using the Website. By accessing or using the Website, or by clicking to accept these Terms when that option is made available, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

Important: If you do not agree to these Terms of Use or the Privacy Policy, you must stop using the Website immediately.

3. Eligibility and User Representation

This Website is intended for users who are 18 years of age or older. By using this Website, you represent and warrant that:

• You meet the minimum age requirement of 18.
• You have the legal capacity to enter into a binding agreement.
• All information you provide on the Website is truthful, accurate, current, and complete.
• Your use of the Website is solely for making or managing legitimate travel reservations for yourself or for others on whose behalf you are legally authorised to act.

4. Booking Validation and Security

To protect both our users and the Company from fraudulent activity, Travelecious reserves the right to request supporting documentation (such as a government-issued ID or cardholder authorisation) for any reservation that requires further verification.

• Cancellation Rights: If the requested documentation is not provided within the specified timeframe, the reservation may be cancelled at our sole discretion.

5. Revisions and Updates

We may revise and update these Terms of Use periodically to reflect changes in applicable law or our business practices.

• Effective Date of Changes: All updates take effect immediately upon posting and apply to all subsequent use of the Website.
• Your Responsibility: Continued use of the Website after updated Terms are posted constitutes your acceptance of those changes. We encourage you to review this page regularly to stay informed of any revisions.

6. Website Access and Account Security

We reserve the right to modify, suspend, or discontinue this Website, or any part of it, at our sole discretion and without prior notice. Travelecious shall not be held liable if the Website or any portion of it is unavailable at any time or for any period. We may also restrict access to certain sections of the Website, or the Website in its entirety, to any user, including registered account holders.

Your Responsibilities:

• Technical Access: You are responsible for ensuring you have the necessary equipment and internet connection to access the Website.
• Third-Party Access: You must ensure that anyone accessing the Website through your connection is aware of and complies with these Terms of Use.
• Accuracy of Information: Where account registration is required, all information provided must be accurate, current, and complete. Such information is governed by our Privacy Policy.

Account Protection: Any username, password, or security credentials associated with your account must be kept confidential. Your account is personal to you and must not be shared with or accessed by any other individual. You agree to notify us promptly of any unauthorised access to your account. We reserve the right to disable any user account at any time if, in our reasonable judgement, you have violated any provision of these Terms.

7. Intellectual Property Rights

The Website and all of its contents — including but not limited to text, software, images, video, audio, design, and functionality — are owned by Travelecious, its licensors, or other content providers, and are protected under applicable copyright, trademark, patent, and trade secret laws.

Permitted Use: These Terms permit you to use the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or republish any content from this Website, except as follows:

• Your device may temporarily store copies of materials in cache incidental to your browsing.
• Your browser may store files for display enhancement purposes.
• You may print or save a reasonable number of pages for personal, non-commercial reference only.

Prohibited Actions: You must not:

• Modify any materials sourced from this Website.
• Use images, video, audio, or graphics separately from their accompanying text.
• Remove or alter any copyright, trademark, or proprietary notices from any materials obtained from this Website.

8. Trademarks

The Travelecious name, logo, and all associated product names, service names, designs, and slogans are trademarks of the Company or its affiliates and licensors. These marks may not be used without the prior written permission of Travelecious. All other trademarks appearing on this Website belong to their respective owners.

9. Unauthorized Commercial Use

Any use of this Website not expressly permitted under these Terms constitutes a breach and may violate applicable copyright, trademark, and other laws.

10. Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms. Travelecious reserves the right to terminate your access, without notice, if we determine at our sole discretion that you are misusing the platform or attempting to circumvent our operational policies.

Legal Recourse: Where prohibited conduct is identified, we reserve the right to pursue legal action to recover losses including lost revenue, legal costs, and administrative expenses. We may also seek injunctive relief to prevent continued misuse.

You agree not to use the Website:

• Illegal Activity: In any manner that violates applicable federal, state, local, or international law or regulation.
• Exploitation of Minors: For any purpose that exploits, harms, or attempts to harm minors, including exposing them to inappropriate content or soliciting personal information.
• Content Violations: To transmit material that does not comply with the Content Standards set out in these Terms.
• Spam & Solicitation: To send unsolicited advertising, promotional material, junk mail, or chain letters.
• Impersonation: To impersonate Travelecious, its employees, other users, or any third party.
• Interference: To engage in conduct that restricts or disrupts other users' access to or enjoyment of the Website.
• Competitive Harm: To replicate our business model, undermine our services, or interfere with our third-party travel partners.

You also agree not to:

• Use the Website in any way that could damage, disable, overburden, or impair its functionality.
• Use automated tools such as bots, spiders, or scrapers to access or copy content from the Website.
• Monitor or copy Website content by any manual or automated means without prior written consent.
• Introduce malicious code, viruses, worms, or any other harmful software.
• Attempt to gain unauthorised access to any part of the Website, its servers, or connected databases.

11. User Contributions

The Website may include interactive features such as review sections, forums, or messaging functions (collectively, "Interactive Services") that allow users to submit or post content (collectively, "User Contributions"). All User Contributions must comply with the Content Standards outlined in these Terms.

Ownership and Rights: User Contributions posted to the Website are considered non- confidential and non-proprietary. By submitting content, you grant Travelecious and its affiliates the right to use, reproduce, modify, display, distribute, and disclose that content to third parties for any purpose.

User Responsibility: You represent and warrant that:

• You own or have the necessary rights to submit the User Contributions and to grant the licence described above.
• All User Contributions comply with these Terms of Use.
• You, not Travelecious, are solely responsible for the content you post, including its legality, accuracy, and appropriateness.

12. Monitoring, Enforcement, and Termination

We reserve the right to:

• Remove or decline to post any User Contributions for any reason at our discretion.
• Take appropriate action regarding any User Contribution that we believe violates these Terms, infringes intellectual property rights, or poses a risk to user safety.
• Disclose user identity or information to third parties who claim that posted content violates their rights.
• Refer matters to law enforcement where illegal or unauthorised use of the Website is identified.
• Suspend or terminate access to all or part of the Website for any violation of these Terms.

13. Content Standards

All User Contributions must comply with applicable laws and regulations in full. Content must not:

• Be defamatory, obscene, abusive, offensive, harassing, violent, hateful, or otherwise objectionable.
• Promote sexually explicit material, violence, or discrimination on any basis including race, religion, nationality, gender, disability, or sexual orientation.
• Infringe any intellectual property or other rights belonging to a third party.
• Mislead users or imply endorsement by Travelecious or any other party where none exists.
• Promote or facilitate any unlawful activity.

14. Copyright Infringement (DMCA)

If you believe any content on the Website infringes your copyright, please send a notice to info@travelecious.com. Travelecious's policy is to terminate the accounts of users found to be repeat infringers.

15. Reliance on Information Posted

Content on this Website is provided for general information purposes only. Travelecious does not warrant the accuracy, completeness, or currency of any information published on the Website. Any reliance you place on such information is at your own risk, and we disclaim all liability arising from such reliance.

Content provided by third parties — including user reviews, blog posts, and supplier descriptions — reflects the views of those parties only and not those of Travelecious.

16. Changes to the Website

We may update Website content from time to time. However, we make no guarantee that the content is complete or current, and we are under no obligation to update any particular material.

17. Information About You and Your Visits

All information collected through this Website is handled in accordance with our Privacy Policy. By using the Website, you consent to such use of your information.

18. Booking on Behalf of Third Parties

If you make a booking on behalf of another person — whether a family member, colleague, or friend — you are responsible for ensuring that all information provided, including billing details, matches the records held by the relevant financial institution.

• Duty to Inform: You must ensure the third party is made aware of all applicable terms, rules, and restrictions, including these Terms of Use.
• Indemnification: You agree to indemnify and hold Travelecious and its partners harmless against any losses, claims, or liabilities arising from your failure, or the third party's failure, to meet these obligations.
• Financial Responsibility: You remain fully responsible for all charges associated with the booking. Travelecious is not obligated to issue refunds for errors made during the booking process.

19. Disclaimer of Warranties

Travelecious cannot guarantee that files available for download through the Website are free from viruses or harmful code. You are responsible for maintaining appropriate virus protection and data recovery procedures.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM DENIAL-OF-SERVICE ATTACKS, VIRUSES, OR OTHER HARMFUL MATERIAL THAT MAY AFFECT YOUR SYSTEMS THROUGH USE OF THIS WEBSITE.

YOUR USE OF THE WEBSITE AND ANY SERVICES OR CONTENT OBTAINED THROUGH IT IS ENTIRELY AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

20. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TRAVELECIOUS, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS (COLLECTIVELY, "COVERED PARTIES") SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY LINKED SITES.

This limitation applies to:

• Loss of revenue, business interruption, or loss of data.
• Errors, inaccuracies, or technical issues in Website content or functionality.
• Acts, omissions, or negligence of third-party travel suppliers, who operate as independent contractors and not as agents of Travelecious.
• Personal injury, property damage, or other losses arising from travel bookings.
• Events outside our reasonable control, including acts of God, industrial action, adverse weather, or government intervention.

21. Indemnification and Chargeback Protection

You agree to defend, indemnify, and hold harmless Travelecious and its Covered Parties from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Website.

You specifically agree to indemnify Travelecious for any airline debit memos or credit card chargebacks resulting from:

• Disputes regarding services provided by an airline, hotel, or car rental provider.
• Unauthorised charges made by individuals with access to your account or payment method.
• Failure to comply with the specific rules and conditions of the relevant travel supplier.

22. Governing Law and Jurisdiction

These Terms of Use and any disputes arising from them shall be governed by the laws of the Province of Alberta without regard to conflict of law principles.

Any legal proceedings arising from these Terms shall be brought exclusively before the federal or provincial courts located in Calgary, Alberta, and you waive any objection to jurisdiction or venue in those courts.

23. Dispute Resolution and Arbitration

Travelecious is committed to resolving customer concerns fairly and efficiently. If you have a dispute regarding a booking, our services, or this Website, please contact us first at info@travelecious.com, so we can resolve the matter informally.

• Negotiation Period: We will endeavour to resolve your concern within sixty (60) days of receiving written notice.
• Further Action: If the matter remains unresolved after that period, you may pursue it through binding arbitration or small claims court under the jurisdiction described in these Terms.

24. Supplemental Booking Terms

The following booking terms supplement these Terms of Use and apply specifically to travel reservations made through Travelecious, including flights, hotels, and car rentals. All other provisions of the main Terms of Use remain fully in effect.

25. Compliance with Travel Provider Rules

By booking through Travelecious, you agree to abide by the terms and conditions of the relevant travel supplier, including payment obligations and rules governing fare usage and availability.

• Consequences of Non-Compliance: Failure to comply with supplier rules may result in reservation cancellation, denial of service, forfeiture of amounts paid, and recovery of any costs incurred by Travelecious as a result.
• Personal Responsibility: You are solely responsible for all charges, taxes, duties, and fees arising from your use of this Website.

26. Limitation of Responsibility for Suppliers

Travelecious acts as an intermediary only and is not responsible for the acts, omissions, or financial insolvency of travel providers. In the event a supplier fails to deliver a booked service, your recourse lies solely with that supplier, and Travelecious bears no financial liability in such circumstances.

27. Accessibility Requirements

Travelecious does not hold specific information regarding the suitability of travel products for individuals with disabilities. For accessibility-related queries, please contact the relevant travel provider directly prior to booking.

28. International Travel and Documentation

It is your sole responsibility to ensure you hold all necessary travel documents — including a valid passport, applicable visas, and any required health certifications — for your intended journey.

• Travel Advisories: We strongly recommend consulting official government travel advisories before booking international travel.
• Documentation Failure: Travelecious accepts no liability for denied boarding, entry refusals, or trip disruptions caused by incomplete or invalid documentation.

29. Currency and Exchange Rates

Prices displayed on Travelecious are shown in the currency selected at the time of booking. For U.S.-based users, transactions are processed explicitly in U.S. Dollars (USD).

• Fluctuations: While we aim for pricing accuracy, final charges may vary slightly due to exchange rate movements or bank processing timelines.
• Bank Fees: Where your card currency differs from the transaction currency, your bank may apply conversion rates and foreign transaction fees. These charges are outside Travelecious's control.
• Refund Variations: Approved refunds are processed in the original transaction currency. Exchange rate differences between the purchase date and refund date may result in a credited amount that differs slightly from the original charge. Travelecious is not responsible for such differences.

30. Payment Methods and Transaction Processing

Travelecious accepts major credit and debit cards, including Visa, MasterCard, and American Express.

• Split Transactions: Your total booking amount may be processed as separate charges — for example, base fare, taxes, and service fees — but the combined total will not exceed the amount shown at checkout.
• Booking Confirmation: Hotel and car rental bookings are confirmed only upon receipt of a final confirmation email.
• Fare Changes: If a fare changes before payment is fully processed, we will notify you and provide the option to accept the revised terms or cancel at no cost.
• Fraud Prevention: Travelecious may perform verification checks or temporarily hold transactions that appear high-risk in order to protect our customers.

31. Promotions, Discounts, and Promo Codes

Promotional codes are offered at our discretion and are generally applicable toward Travelecious service fees.

• Usage Rules: Codes must be entered at checkout, are non-transferable, carry no cash value, and cannot be combined with other offers.
• Limitations: Discounts are capped at the value of the applicable service fee or the code's face value, whichever is lower.
• Corrections: Travelecious reserves the right to cancel bookings where a promo code was applied in error. Discounts cannot be applied retrospectively to completed bookings.

32. Airline Booking Terms and Conditions

All airline tickets are subject to the Conditions of Carriage of the issuing airline. Your contractual relationship for air transport is with the airline, not Travelecious.

• Price Errors: Where a fare is listed at an incorrect price due to a system or airline error, we reserve the right to cancel the booking before payment is finalised. If a charge has already been processed, a full refund will be issued.
• Frequent Flyer Programmes: We cannot guarantee that loyalty points, upgrades, or frequent flyer miles will apply to bookings made through our platform. Please confirm eligibility directly with the airline.
• Code Share Flights: Some flights are operated by a partner airline under a code share arrangement. You are responsible for confirming the operating carrier prior to check-in.

33. Hazardous Materials and Aviation Safety Compliance

Government regulations prohibit the carriage of hazardous materials on aircraft in baggage or on your person.

• Prohibited Items: This includes explosives, compressed gases, flammable liquids and solids, oxidising agents, toxic substances, corrosives, and radioactive materials.
• Regulatory Enforcement: These rules are strictly enforced by aviation authorities worldwide. In Canada, infractions are governed by Transport Canada under the Transportation of Dangerous Goods Act. In the United States, these rules are enforced by the TSA and FAA. Violations may result in severe civil penalties (up to $50,000 or more per incident) and/or criminal prosecution.
• Exceptions: Limited allowances exist for small quantities of medicinal or toiletry items. Please refer to the Transport Canada or TSA website for a full list of permitted and prohibited items.
• Liability: Travelecious is not responsible for any penalties, delays, or confiscations resulting from non-compliance with these regulations.

34. Prohibited Ticketing Practices

Airlines prohibit certain fare practices designed to circumvent their pricing structures. By using this Website, you agree not to engage in:

• Hidden-City Ticketing: Booking a journey to an intermediate stop rather than the ticketed final destination.
• Point-Beyond Ticketing: Including a destination you do not intend to reach in order to access a lower fare.
• Back-to-Back Ticketing: Overlapping round-trip bookings used to avoid minimum stay requirements.
• Out-of-Sequence Travel: Flight coupons must be used in the order shown on the itinerary. Missing any segment typically results in the cancellation of all subsequent segments.

Indemnification: Travelecious does not guarantee that airlines will honour tickets involving these practices. You agree to indemnify Travelecious for any penalties, fare differences, or claims arising from such conduct.

35. Taxes, Fees, and Itinerary Changes

• Government Taxes and Fees: All fares include applicable taxes and airline fees at the time of purchase. Any tax increases imposed after booking are the traveller's responsibility.
• Entry and Exit Fees: Certain destinations charge entry or exit fees not included in the ticket price, which must be settled locally.
• Itinerary Changes: Changes are subject to airline availability and fare conditions. You will be responsible for any fare difference, airline change fees, and applicable Travelecious processing fees.

36. Cancellation and Refund Policy

Unless explicitly stated otherwise at the time of booking, all airline tickets and Travelecious service fees are non-refundable.

• 24-Hour Cancellation: Requests submitted within 24 hours of booking may be eligible for cancellation, subject to a Travelecious processing fee.
• After 24 Hours: Cancellations after 24 hours are governed by the airline's fare rules, which frequently result in non-refundable status or a future travel credit only.
• No-Shows: If you are unable to travel, you must notify us or the airline at least four (4) hours before departure. Failure to do so will result in a no-show, and the full value of the ticket will be forfeited.
• Low-Cost Carriers: Tickets booked with low-cost carriers are 100% non-refundable.

37. Schedule of Post-Ticketing Fees

All Travelecious service fees are charged on a per-passenger, per-ticket basis and are non- refundable. These fees are in addition to any penalties imposed by the airline or travel supplier.

38. Final Provisions

• No Agency: Travelecious acts solely as an intermediary and does not control airline scheduling, seating assignments, or operational decisions.
• Documentation: Ensuring that your passport and visas remain valid for the full duration of your trip is your responsibility alone.
• Contact: For all cancellation and change requests, please reach our 24/7 support team at: Phone: +1 (844) 204-9302 | Email: info@travelecious.com

39. Detailed Refund Procedures

All cancellation and refund requests must be initiated by telephone through our customer support team.

Eligibility for Refunds: A refund may only be processed where:

• The airline's fare rules permit cancellation and refund.
• The ticket has not reached no-show status.
• Travelecious is able to obtain the necessary waivers from the travel supplier.

Processing and Timelines:

• Acknowledgment: You will receive an email confirmation with a tracking reference upon submitting a cancellation request. This is only a receipt for your request and does not confirm that a refund will be approved.
• Waivers: We will submit waiver requests to suppliers where eligible. The supplier's decision is final.
• Timeline: Where approved, refunds typically take 60 to 90 days to appear on your statement.
• Fee Structure: Travelecious booking fees are non-refundable. A post-ticketing service fee applies to authorised refunds as outlined in the fee schedule. If a supplier declines the refund, our post-ticketing fee will be returned, but the original booking fee remains non-refundable.

40. Special Requests, Baggage, and Check-In

• Automated Web Check-In: By opting into automatic check-in services, you authorise Travelecious to act on your behalf and acknowledge the airline's terms and conditions on your behalf.
• Special Requests: Seating preferences, meal requests, and frequent flyer credit are not guaranteed and remain subject to airline discretion. We recommend contacting the airline directly 24 to 48 hours before departure to confirm any arrangements.
• Baggage Policies: Most airlines charge separately for checked and carry-on baggage. These fees are payable directly to the airline and are non-refundable. Please verify baggage limits with your carrier before travel.

41. Combo Fares and Itinerary Types

• Combo Fares: A Combo Fare itinerary consists of two or more independent one-way tickets, each governed by its own cancellation policy, terms, and fees.
• Separate Management: A delay or cancellation affecting one ticket in a Combo Fare does not automatically entitle you to changes or refunds on the remaining ticket(s). Each segment must be managed independently.

42. Hotel Booking Terms

• Check-In Requirements: A valid government-issued photo ID and a credit or debit card — or a cash deposit — are required at check-in for incidentals. This deposit is held solely by the hotel and is separate from your Travelecious payment.
• Occupancy and Age: Standard hotel bookings guarantee bedding for two adults. Additional guests or rollaway beds may incur extra charges. You must meet the property's minimum check-in age.
• Late Arrival and No-Shows: If you expect to arrive late, notify the hotel directly. Failure to check in on the first night of your reservation may result in cancellation of the entire stay without a refund.
• Accessibility: For disability-related accommodation needs, contact the hotel directly before completing your booking. Travelecious cannot guarantee the availability or fulfilment of accessibility requests.
• Hotel Price Errors: In the event of an obvious pricing error, Travelecious reserves the right to cancel the booking even after confirmation. A full refund of any amount paid to us will be issued in such cases.

43. Mandatory Hotel Fees

The total price shown on Travelecious covers the base room rate, applicable taxes, and specifically included amenities.

• Excluded Charges: Many hotels — particularly in major tourist destinations — impose mandatory resort fees, facility fees, or utility surcharges that are collected directly by the property at check-in.
• Responsibility: These charges are not included in your Travelecious booking total and are the sole responsibility of the traveller.

44. Rental Car Booking Terms

Car rental bookings are governed by the rental agreement of the specific provider, which you will sign at the time of vehicle collection.

• Third-Party Contract: Travelecious is not a party to the rental agreement. Disputes regarding vehicle condition, insurance, or local service must be resolved directly with the provider.
• Age Requirements: The minimum booking age for car rentals is 19. Drivers under 25 may be subject to a young driver surcharge, and additional drivers typically incur extra fees.
• Requirements: A valid driver's licence and a major credit card in the driver's name are required at collection. Debit cards may not be accepted or may require a substantial deposit. Specific vehicle models are not guaranteed; bookings are made by vehicle category only.

45. Airport Parking Terms and Requirements

When you book parking through Travelecious, you enter into a direct contract with the parking operator. Travelecious acts as an agent only.

Booking and Identification:

• The vehicle's make, model, and registration number must be provided at the time of booking.
• Your confirmation voucher and the credit card used for the booking must be presented on arrival.
• The parking provider's liability is limited to proven negligence. No damage claims will be considered once the vehicle has left the facility.

Operational Requirements:

• Review the arrival and shuttle procedures included in your confirmation. Travelecious is not liable for missed flights caused by late arrival or failure to follow parking instructions.
• Remove all valuables from the vehicle before check-in. Neither Travelecious nor the parking provider accepts responsibility for personal items left in the vehicle.

Pricing and Payment:

• Your statement may show two separate charges — one from the parking provider and one from Travelecious — which together equal the total price shown at checkout.
• All charges must be settled in full before the vehicle may be collected. Personal cheques are not accepted.

46. Parking Cancellation Policy

• Process: All parking cancellations must be processed through Travelecious customer support to be valid.
• Fees: All bookings include a non-refundable booking fee and a Management and Maintenance Service (MMS) fee, both of which are forfeited upon cancellation.
• Refund Eligibility: Refunds of the base parking charge vary by provider. No refunds are issued for no-shows or for unused or shortened stays.
• Force Majeure: Travelecious is not liable for cancellations caused by strikes, capacity limitations, technical failures, or other circumstances beyond our control.

47. Cruise Booking Terms and Pricing

All cruise fares displayed on Travelecious are quoted in U.S. Dollars (USD) per person based on double occupancy, unless otherwise stated.

• Pricing Components: Displayed fares may exclude government taxes, port fees, fuel surcharges, and gratuities unless explicitly noted. A non-refundable Travelecious service fee applies to all cruise bookings.
• Name Verification: Passenger names must match passport details exactly. Cruise lines impose strict name-change policies, and any amendments made after booking will incur significant penalties from both the cruise line and Travelecious.
• Special Requirements: For medical accommodations, oxygen needs, or infant travel, please contact our Cruise team directly. While we will communicate your requirements to the cruise line, fulfilment remains at the carrier's sole discretion.

48. Cruise Cancellations and Refunds

Cruise cancellation policies are considerably more restrictive than those applied to flights or hotels.

• Refund Eligibility: Where refundable rates apply, refunds are limited to the cruise deposit (excluding processing fees) and are subject to the timeline below.
• Non-Refundable Bookings: Group block bookings, flash sale fares, and chartered sailings are generally 100% non-refundable from the moment of confirmation.
• Procedure: All cruise modifications or cancellations must be requested directly through Travelecious. Passenger counts and cabin configurations cannot be amended once a booking is finalised.

Cruise Cancellation Fee Schedule (Per Person)

Failure to pay the final balance by the due date shown in your confirmation may result in automatic cancellation and forfeiture of the deposit.

49. General Online Service Fee Schedule

Travelecious charges a service fee for processing online travel transactions. These fees are non- refundable and are in addition to the base fare and any taxes charged by the travel supplier.

Offline and phone-assisted transactions: Service fees and deposits paid for agent-assisted bookings are 100% non-refundable under all circumstances.

50. Contact Information

For questions regarding these Terms and Conditions, or to request changes to your booking, please contact us:

Email: info@travelecious.com

Address: 3030 32 Ave NE, Calgary, Alberta, T1Y 7A9

Phone: +1 (844) 204-9302